What’s the secret to a strong client experience?

As a freelancer there isn’t ‘one’ secret, but rather an ownership mindset that positions you as the go-to resource.

In this episode we’ll understand how Kendol uses his expertise in graphic design and brand to become the trusted resource for his clients.

We’ll cover:

> How to balance being a creative with being client facing

> How to under promise and over deliver

> How to win a customer within 20 minutes


To Connect with Kendol:

Stay updated with the latest tips on how to grow your freelance business

Want to be a contributor?

We can provide the stage and promote for content you think can help the community!

+ Posts

CEO of Venture L, Author of The Human Cloud

Matthew R Mottola is a global leader on the Human Cloud - the transition from physical and full time work to digital, remote, independent models.

At Microsoft, in joint partnership with Upwork, he built the Microsoft 365 freelance toolkit - the unlock for enterprises to embrace the human cloud at scale - bringing Microsoft from nascent to an industry leader in under two years.

At Gigster, he built Ideation - enabling freelance developers, data scientists, and product managers to consistently generate what should be built in the software development lifecycle.

His work has been featured by Forbes and Fortune to name a few. He is an international keynote speaker, speaking at leading conferences Remote Work Summit and YPO’s Innovation Week to name a few. He is the author of StartUp Not StartDown, upcoming book The Human Cloud, and contributor to leading industry reports.